Every client message lands in its project, whether it came by email, Instagram DM or WhatsApp. Reply from one place, on the channel your client already uses.
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Instagram · Jan 5, 10:12 AM
Instagram · Jan 5, 10:20 AM
WhatsApp · Jan 12, 10:34 AM
WhatsApp · Jan 12, 10:36 AMRead
Email, Instagram DMs and WhatsApp messages all land in the same place.
Each conversation sits in its project, next to references, dates and deposits.
Saved templates with buttons for deposits, waivers and scheduling.
Unread filters, a junk folder for spam, and alerts on your phone.
Inbox
Every conversation from email, Instagram and WhatsApp shows up in one list, each linked to its client’s project. Filter to unread, search by client name or project number, and save the views you use most. Spam goes to junk.
Client ProjectsSearch by client name or project number...
Zoe Clarke
Love your botanical work! Could you do something like this on my ankle?
Mateo Silva
Could we move my session to 2pm?
Ava Smith
Deposit’s paid! See you Friday 😊
Noah Kim
Here are my reference photos!
Chloe Martin
Thank you! It's healing great.
Connect your Instagram professional account and new DMs land in your inbox. Reply from your computer or the InkDesk app, and every message is saved to the client’s project. Instagram lets you reply once a client has messaged you.
Love your botanical work! Could you do something like this on my ankle?Instagram · Jan 12, 10:52 AM
Instagram · Jan 12, 10:58 AMSent
Send a message...
SendConnect your WhatsApp number and keep using WhatsApp on your phone as usual. Reply from InkDesk and see when each message is delivered and read. After 24 quiet hours, WhatsApp asks you to restart the chat with an approved template.
WhatsApp · Jan 12, 10:41 AM
WhatsApp · Jan 12, 10:44 AMRead
Templates
Save the answers you send every day, like pricing, aftercare and what to expect. Templates fill in the client’s name and can carry a button for a deposit, waiver or scheduling link. They work on email, Instagram and WhatsApp.
Deposit PaymentsTemplates
Hi Ava, thanks for reaching out! I take a deposit to lock in your date. You can pay it with the button below.
Studios
Assign each conversation to an artist and see what’s still unassigned. Connect the studio’s Instagram and WhatsApp, let artists connect their own, and pick which one each message goes out from.
InkDesk for studiosWhatsApp · Jan 12, 11:02 AM
Send fromStudio numberMR
All client notes, references, and conversation history organized in one project view.
Manually set your schedule or share a private link for clients to book themselves.
Collect client details, references, and placement upfront.
Consent forms clients sign on their phone, saved to their project with a timestamp.
Reminders, aftercare and follow-ups that send themselves, plus automations for anything else.
Collect tattoo deposits online to secure bookings and reduce no-shows, with no platform fees on deposits.
Manage bookings, clients, and your schedule from anywhere on iOS and Android.
Track revenue, bookings, and client trends to see how your business is performing.
“InkDesk saves me about 50 hours a year — that’s $12,500 in time I used to lose to admin.”
Founder of Boo Radley, Mockingbird Tattoos, & Naughty Comrade
“Now I can focus my time more on the clients in my chair instead of wasting my time with unintuitive software and separate messaging platforms.”
“InkDesk has refined my client communication and scheduling process to one platform! I find myself with more time and energy to focus on tattooing. Would recommend to all my artist friends!”
“InkDesk has allowed me to book my clients a lot more efficiently, especially with the automated emails and booking features! I went from using 2 separate apps to now just using 1, all thanks to InkDesk.”
“I love InkDesk, my clients love it too. It makes it easy for them to request an appointment, send reference images and communicate without wondering if I’ll see the message.”
“Whether I'm at my shop, doing a guest spot, or booking for a convention it makes my life simpler than when I was using Instagram and emails. There's way less chaos in my life!”
“InkDesk has transformed dozens of direct messages into 2-3 clear and concise communications. It saves me loads of time and is a great way to prevent any confusion in your schedule.”
Client messaging comes with every InkDesk plan, from $25 a month billed yearly. Email, Instagram and WhatsApp are all included, with no extra InkDesk fee.
Have a question not covered here?
It’s one inbox for every client conversation. With InkDesk, email, Instagram DMs and WhatsApp messages land in the same place, each linked to the client’s project, so you never dig through three apps to find what someone said.
You email clients from your InkDesk address. When they reply, the message lands in their project automatically, so the whole conversation stays together. Your emails can show the client’s appointment details and buttons to pick a date, sign a waiver or pay a deposit.
Yes. Every message, from any channel, is saved to the client’s project next to their references, sessions, deposits and notes. Open a project and the full history is there.
Yes. Save templates for the replies you send most, like pricing, aftercare or what to expect. They fill in the client’s name, can carry a button for a deposit, waiver or scheduling link, and work on email, Instagram and WhatsApp.
Yes. Search your inbox by client name or project number, filter to unread messages or one artist, and save the filters you use as views. Inside a project, the whole conversation sits in one thread.
Yes. Connect your Instagram professional account in Settings and new DMs arrive in your InkDesk inbox. You can reply from InkDesk on your computer or phone. Instagram only lets businesses reply after a client messages first, so you can’t start new conversations there.
Yes. Connect your WhatsApp Business number and keep using WhatsApp on your phone as usual. Client messages arrive in your InkDesk inbox, and you can reply from there and see when they’re delivered and read.
InkDesk doesn’t charge anything extra. WhatsApp bills your own Meta account directly, usually a few cents a message depending on your country. To start a new conversation, or to reply more than 24 hours after the client’s last message, WhatsApp needs an approved template.
On WhatsApp, yes, with an approved template. On Instagram, no, the client has to message you first. Email works anytime, so you can always reach a client by email.
Every conversation can be assigned to an artist, and you can see what’s unassigned at a glance. A studio can connect its own Instagram and WhatsApp, artists can connect theirs, and you pick which one a message goes out from.
Yes. The InkDesk app for iPhone and Android sends a push notification when a client messages you, and you can turn on email alerts too. Studio owners can choose which artists’ messages they hear about.
Messages that fail bot checks, get flagged as spam or carry a file that fails a virus scan go to your junk folder instead of your inbox. If one turns out to be real, turn it into a project in one click.
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